Shipping Policy

At Laxman Ayurveda, we aim to make your shopping experience smooth and reliable from the moment you place your order until it reaches your doorstep. Every order is carefully processed, packed, and handed over to our delivery partners with attention to product safety and packaging quality.

Order Processing

Once your order is successfully placed and payment is confirmed, our team begins preparing it for dispatch.

Orders are generally processed within [1–2 business days]. Orders placed on Sundays, public holidays, or during high-volume promotional periods may require additional processing time.

After your order has been dispatched, you will receive tracking information through the contact details provided while placing the order, wherever tracking is available.

Delivery Time

Estimated delivery time generally depends on your location and the courier partner servicing your area.

For most locations within India, delivery may take approximately [3–7 business days] after dispatch.

Remote locations, regional restrictions, weather conditions, public holidays, courier disruptions, or other circumstances beyond our reasonable control may occasionally result in delays.

Please note that all delivery timelines are estimates and not guaranteed delivery dates.

Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Shipping charges may vary depending on your delivery location, order value, product weight, promotional offers, or shipping method selected.

From time to time, Laxman Ayurveda may offer free shipping on qualifying orders or as part of promotional campaigns. Any minimum order requirement or other conditions will be displayed with the applicable offer.

Order Tracking

Once your order has been shipped, tracking details may be shared through email, SMS, WhatsApp, or another available communication method.

Tracking information may take some time to become active after the courier partner collects the shipment.

If you experience difficulty tracking your order, please contact our customer support team with your Order ID.

Incorrect or Incomplete Shipping Address

Customers are requested to provide a complete and accurate delivery address, mobile number, PIN code, and other required information while placing an order.

Laxman Ayurveda cannot guarantee successful delivery where incorrect, incomplete, or outdated shipping information has been provided.

If you notice an error in your shipping details, please contact us as soon as possible. Once an order has been dispatched, we may not be able to modify the delivery address.

Failed Delivery Attempts

Our courier partner may attempt to contact you if they are unable to complete the delivery.

If an order is returned to us because of repeated unsuccessful delivery attempts, an incorrect address, an unreachable customer, or refusal to accept the shipment, additional shipping charges may apply if you request re-dispatch.

Delayed Orders

Although we work with delivery partners to ensure timely delivery, occasional delays may occur because of circumstances outside our direct control.

These may include courier network delays, extreme weather, natural events, transportation disruptions, government restrictions, high seasonal demand, or incorrect delivery details.

If your order is significantly delayed, please contact our customer support team and we will assist you with the available tracking information.

Damaged, Leaking or Incorrect Orders

We take care to securely pack every order before dispatch. However, if you receive a damaged, leaking, defective, or incorrect product, please contact us promptly after delivery.

Please keep the original product and packaging and provide clear photographs or an unboxing video where reasonably required to help us verify the issue.

For faster assistance, please share:

• Your Order ID

• Registered name and contact details

• Clear photographs/video of the received package and product

• A brief description of the issue

Requests will be reviewed according to our Return, Replacement & Refund Policy.

Lost Packages

If the tracking information indicates that your shipment has been lost or if it remains undelivered for an unusually long period, please contact us.

We will coordinate with the courier partner and, after verification, provide an appropriate resolution in accordance with our applicable policies.

Cancellation Before Dispatch

If you wish to cancel an order, please contact us as soon as possible.

Cancellation requests may be accepted if the order has not already been processed or dispatched.

Once an order has been shipped, cancellation may no longer be possible and the applicable Return & Refund Policy will apply.